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Frequently Asked Questions

How do I place my order?

This has been made simple and easy to use.
Click on the item(s) you wish to purchase. When prompted and if necessary alter the quantity required and click 'Add to Basket'.

How do I pay?

Options include debit or credit card through paypal's automated system
or cheques or crossed Postal orders made out to 'Fuchsia Fairy' and mailed to us at:

PO Box 9872
Nottingham
NG1 9GA

We advise you to obtain a free certificate of posting from the post office.

I need more items than your site shows are available what can I do?

Email us with your request and we'll do all we can to advise whether there is additional stock or
how long it will take to come back into stock

What if my order goes missing?

All items are sent by Royal Mail as standard and will have a proof of posting so although we are unable to track these we can issue you with a replacement.
Recorded delivery and items sent by courier are provided with a tracking I.D to trace the packages and this will be resolved as quickly as possible.
Please do contact us if this happens and we will help you to sort it out.

How long will my order take to be delivered?

We aim to despatch all orders within 48 hours so you should receive them within 5 working days.
Please bear in mind this can take longer during Bank holiday periods and busy postal periods.

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CONTACT US
email | 07729229708
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